Terms of service

**TERMS OF SERVICE**

**OVERVIEW**
This website is operated by Velovocare LTD. Throughout the site, the terms “we”, “us”, and “our” refer to Velovocare. Velovocare LTD offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

**SECTION 1 - ONLINE STORE TERMS**
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

**SECTION 2 - GENERAL CONDITIONS**
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

**SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION**
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

**SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES**
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

**SECTION 5 - PRODUCTS OR SERVICES (if applicable)**
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

**SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION**
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.

**SECTION 7 - OPTIONAL TOOLS**
We may provide you with access to third-party tools over which we neither monitor nor have any control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

**SECTION 8 - THIRD-PARTY LINKS**
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or any other transactions made in connection with any third-party websites. Please review the third party's policies and practices carefully before engaging in any transaction. Complaints, claims, or questions regarding third-party products should be directed to the third party.

**SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS**
If, at our request, you send certain specific submissions (e.g., contest entries) or without a request from us, you send creative ideas, suggestions, proposals, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us. We are under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.
We may monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain unlawful, abusive, or obscene material or any computer virus or malware that could affect the operation of the Service. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

**SECTION 10 - PERSONAL INFORMATION**
Your submission of personal information through the store is governed by our Privacy Policy.

**SECTION 11 - ERRORS, INACCURACIES, AND OMISS

IONS**
Occasionally there may be information on our site or within the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information in the Service is inaccurate without prior notice (including after you have submitted your order).

**SECTION 12 - PROHIBITED USES**
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for unlawful purposes or soliciting others to do so. You are also prohibited from violating any applicable regulations, infringing intellectual property rights, or engaging in abusive, discriminatory, false, or misleading activities, among other restrictions.

**SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY**
We do not guarantee that your use of our Service will be uninterrupted or error-free. The Service and all products delivered to you are provided "as is" and "as available", without any warranties, express or implied. In no case shall Velovocare LTD, its affiliates, or any party involved in the Service be liable for any damages, including lost profits or data, arising from your use of the Service.

**SECTION 14 - INDEMNIFICATION**
You agree to indemnify and hold Velovocare LTD harmless from any claims or damages arising from your breach of these Terms of Service or your violation of any laws or rights of third parties.

**SECTION 15 - SEVERABILITY**
If any part of these Terms of Service is deemed unenforceable, the remaining provisions will still apply to the fullest extent permitted by law.

**SECTION 16 - TERMINATION**
These Terms of Service remain effective unless terminated by either party. You may terminate these Terms at any time by ceasing to use our Services. We may terminate this agreement at any time for any violations.

**SECTION 17 - ENTIRE AGREEMENT**
These Terms of Service constitute the entire agreement between you and Velovocare LTD, superseding any prior agreements.

**SECTION 18 - GOVERNING LAW**
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.

**SECTION 19 - CHANGES TO TERMS OF SERVICE**
We reserve the right to update or modify these Terms at any time. It is your responsibility to check our website periodically for changes.

**SECTION 20 - CONTACT INFORMATION**
For any questions about the Terms of Service, please contact us at info@velovocare.com.